Making returns simple and hassle-free
At Marokomart, we strive to ensure your complete satisfaction with every purchase. Our return policy varies by product category to ensure the best possible service:
Log into your Marokomart account and select 'Return Item' from your order history
Our team will review your return request within 24 hours
Pack items securely in original packaging with return label
Refund will be processed within 5-7 business days after inspection
Every product from Marokomart is backed by our quality guarantee. If you receive a defective item:
| Category | Conditions |
|---|---|
| Personal Care | Opened cosmetics, grooming products |
| Food & Beverages | Opened packages, perishable items |
| Customized Items | Personalized or modified products |
Contact our customer service team at support@marokomart.com or call 1-800-MAROKO for assistance with returns.
